Customer Survey

Your Name:

Your Consultant's Name:

Your Email Address:

Was the product information we sent useful?
It was useful and easy to comprehend
Additional information would have been helpful

Did your consultant:
Appear knowledgeable and competent
Deal with your enquiry in a friendly and courteous manner
Respond to your enquiry in a timely fashion
Need to improve their product knowledge
Need to improve their phone etiquette

Would you use our services again in the future?
Yes
No

Why?

Are you likely to recommend our services to a friend or family?
Yes
No

What did you like about the service?

Is there anything that we could do to provide either a better product or higher level of service?

Only tick this box if you would NOT like your feedback used in any Australian Lending Centre publications or on our website. Please note - we do not publish surnames or personal information.

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